1. Introduction

Welcome to ClearCurb (“we,” “our,” “us”). By purchasing or using our services, you agree to these Terms & Conditions. Please read them carefully before placing an order.

2. Services Provided

ClearCurb offers residential and commercial trash bin concierge services. These include moving bins to and from the curb, overflow garbage removal, and other add-on services listed on our website.

3. Customer Responsibilities

Customers agree to:

• Provide accurate property access information (such as gate codes or side yard instructions).

• Ensure bins are in a safe and accessible location for pickup.

• Follow local waste management rules for what can and cannot be disposed of.

4. Payments & Billing

• Services are billed per property per month, with billing cycles indicated at checkout (monthly or quarterly).

• Late payments may result in service suspension.

• All fees are non-refundable unless stated otherwise in our refund policy.

5. Service Availability

• Service days and times may vary by neighborhood and are subject to change with notice.

• Severe weather, holidays, or other unexpected events may delay service. We will notify you if this occurs.

6. Liability

• ClearCurb is not responsible for bin damage caused by pre-existing conditions or municipal waste collection practices.

• We are not liable for missed pickups due to inaccessible bins, incorrect instructions, or changes in municipal schedules.

7. Cancellations & Refunds

• You may cancel services at any time by contacting us.

• Refunds for unused portions of prepaid plans are handled on a case-by-case basis.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted here with a revised effective date.

9. Contact Us

For questions, please email us at [samuelmedure@clearcurb.net].

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